Please follow the rules below to keep the competitions fun and fair for everyone.
Swim Editing
You may edit your own swims to correct any processing errors, the competition moderators will review some modified swims to check they have been processed correctly.
No Fins, Paddles or Gloves
If one of your training swims is added you can remove the result by selecting your result row from the leaderboard and 'Remove Result'.
Follow your pool rules
Follow the rules at your local pool and maintain good lane discipline at all times!
Competition Qualification
Each competition has a set qualification period (normally 7 days), once joined, you must complete a qualifying swim within this period otherwise you will be automatically removed.
Keep your results current
Each competition gives you a limited time window to improve your result. Once you upload a swimming time, you need to beat that time with a faster swim before the window closes. If you don't improve your time before it expires, your result automatically goes back to your previous best time.
FAQ
I cannot find any competitions?
Competitions are managed by your local pool, ask at reception if they can create a competition or add a new one.
Why has my time not been posted?
Check your swim in your Profile to make sure you meet the competition criteria, only swims uploaded after you join the competition are elegible.
What happens if I swim more than the required distance?
SWIMTAG will automatically find the fastest time within your swim that matches the criteria
Does the swim time include rests?
Yes, your rest times are included (capped at 120s), with the exception of your final length.
My fastest time has disappeared!
Competition results will expire if you are inactive for a set time, see the rules for more info on expiry times.
I have uploaded a qualifying swim using Fins/Paddles, what should I do?
You can revert to your current result by selecting the result row and choosing 'Remove Result'
An Error Has Occurred
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We will do our best to resolve the issue as soon as we can.